BEYOND REACHING OUT TO TOUCH SOMEONE
It’s been many years since ol’ Ma Bell used a catchy jingle to suggest we should “reach out and touch someone” but while technology has advanced, the human need to connect with family and friends remains the same.
Back in the 1980s, long before smart phones, instant messages and voice over Internet (VoP) technology became commonplace, there weren’t as many options to keep in touch. You may even remember scheduled weekly phone calls to speak with your grandparents or your parents but with today’s technology, a phone call can take place anywhere and at anytime. That’s good, right? Well, maybe.
The problem is that not everyone in a family has the same comfort zone with technology and that generation gap is never more apparent than when dealing with methods of communication. Cord-cutters, especially people less than 25 years old, don’t have a “land line” phone or subscribe to cable television services – they are the generation of smart phones, WiFi and tablets. That generation is way more comfortable texting than calling and prefers to send a video clip over a wordy email. On the other end of the spectrum, many baby boomers prefer a phone call and probably still send “snail” mail. Older generations are struggling to keep up with technology in an effort to not only keep in touch with their children and grandchildren but also to maintain their own independence. The “sandwich” generation, adults caring for both children and aging parents or grandparents are trying to bridge the gap.
While there are plenty of communication apps and tech tools on the market, including FaceTime, Google Hangouts, WhatsApp, Snapchat and Skype, video conferencing and instant messaging, the process of setting up, logging in and actually using some of these options might be overwhelming for senior citizens. Most messaging apps are designed toward tech-savvy younger users but according to the Pew Research Center, 77% percentage of Americans 65 and older use cellphones and 59% of that age group use the Internet continues to rise.
The good news is that some companies are finally taking notice and trying to find solutions that bridge the generation gaps. One innovator with a lot of buzz in the tech world, Keith Kocho, a 46-year-old veteran of the technology industry and bloom bloom founder, told Mashable, “There has been a lot of technology designed for the elderly. There is no reason why the technology we use everyday shouldn’t be available to them.” Driven by his own family’s communications challenges and believing that most of the tools currently on the market are “either too dumbed down or else walled off from younger users,” Kocho’s bloom utilizes a special tablet, a wearable location-marking band and a standalone smartphone application.
Reportedly functioning as a private family social network, the tablet displays the latest photos shared by family members through the bloom application and requires just a single tap to start. The wearable band may also activate the tablet when the older family member wearing it approaches the screen as well as doubling as a fitness tracker and medical emergency response system so concerned family members can keep track of their aging parents or grandparents when away.
As Kocho explained to TechCrunch, “There are millions of people out there who are concerned about their aging parents and they shoulder the responsibility of trying to connect their parents with their children. We’ve designed bloom this way on the premise that people will wear the bloomband if it enhances the quality and frequency of their connections with their family.”
Any device or product that may help you keep in touch with your family is can be a valuable tool but please note that the staff at CalRegistry is not specifically endorsing any of the products mentioned above. While we are still a long way away from asking Star Trek’s Scotty to “beam us up” using a transporter system, instant communication is becoming more interactive and hopefully, easier to use.
If the time has come to ask for help caring for your aging loved one or if your family member is no longer able to live independently, please contact the knowledgeable staff at CalRegistry to help you find elder care services or an assisted living facility within California that is customized for your needs and budget.